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Returns and exchanges

To start the return process for your order, please enter your email address or phone number and the order number below.

I have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
 

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

 

Are there any charges for return?

  • You must cover the delivery cost for returning unwanted goods. However, if you received an incorrect or damaged item, I will gives you a full refund and refund you what you paid to returns me the item.
  • You’ll also need a proof of postage (in case the envelope/package get lost). 

 

How soon will I get my refund?

  • Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.