FAQs

Q. What conditions terms are you using on your listings?

A. Please see the Stamps, covers and postcards condition and grading section.

 

Q. What if I still haven't received my order?

A. Please contact me with your order number and I will have a look for you.

 

Q. You don't have the stamp that I am looking for...

A. I will add new stamps regularly so I might have your stamp(s) in my stock. Feel free to send me a message with your wish list and I will check if have it.

Q. What is your shipping policy, shipping rates and delivery estimates?

A. Please see the Shipping policy section

 

Q. I want to return my purchase. What do I do?

A. Please see the Return section.

Q. What payment do you accept?

A. Visa, Mastercard, Maestro, Paypal,  American Express, Shop Pay, Apple Pay, Google Pay and some Cryptocurrencies.

Q. Which stamp catalogue are you using?

A. I am using Yvert et Tellier and/or Spink for France; Yvert et Tellier for French Colonies; Stanley Gibbons for Great Britain and old Colonies; Michel for Germany and Europe (except France and Great Britain); Scott for USA, North and South America and rest of the World (except French colonies, Great Britain old Colonies and Europe).
While I will do my best to follow this, If I am unable to find information in a catalogue for a stamp, I might be using a different catalogue (especially for the part 'rest of the World).

 

Q. I can't find an answer, how can I contact you?

A. You can contact me by clicking on Get in touch, on my email support@stampsphilately.com or in direct message on my Instagram, Twitter or Facebook page.